Flight controls
Touch and hold the battlefield to fire. Drag to steer your jet, then lift your finger to stop firing.
B33ZU Labs player support
Keep flying.We've got your wing.
Find fast answers for missions, controls, audio, saved progress, and performance—or contact us directly if your issue is not listed.
Pilot channel open
Official Skybreak support
Shields & damage
Shield charges absorb enemy fire and collisions. Collect shield pickups or equip a different shield core in the Armory.
Weapons & pickups
Destroy enemies to reveal pickups that recharge abilities and strengthen your loadout during the mission.
Common answers
Return to combat faster.
These steps solve the most common issues without affecting your campaign.
The game feels slow or stutters. What should I try?
Close and reopen Skybreak Arena, restart your device, and install the latest available iOS update. In the game Settings, lower Screen Shake and turn on Reduced Flash Effects for a calmer presentation.
I cannot hear music or sound effects.
Check the Music and Sound Effects controls in Skybreak Arena Settings. Also raise your device volume, check Silent Mode, and disconnect any Bluetooth device that may be receiving the audio.
Where is my progress stored?
Campaign progress, medals, upgrades, and settings are stored locally on your device. Deleting the app may remove that saved progress, so avoid reinstalling unless support asks you to.
A medal or mission did not unlock.
Return to the Command Deck and reopen Records & Rewards. If the reward is still missing, email us with the world, mission number, result, and a screenshot when possible.
Still need backup?
Send us a transmission.
Include your device model, iOS version, world and mission number, and a short description. A screenshot is especially helpful for visual or reward issues.
Never send passwords, payment information, or other sensitive personal information in a support email.